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FAQS

Contact Us:

Email: sales@spreadpixiedust.com

Chat: https://www.spreadpixiedust.com?chat

We also reply to inquiries on all our Social Media platforms

Based out of New Jersey, USA

 

Delivery Timeline (FAST Shipping from NJ, USA):

We ship all orders via USPS First Class Mail

  • US Orders: Once your order is received we start to process within 1-3 business day.  Once we ship delivery can take up to 1 week depending on USPS.  *any exceptions are listed on product page 90% of products ship next day from New Jersey, USA.

  • International orders:  Depending on your location delivery times might vary, please email us for specific questions. 

Shipping Costs:

  • US Shipping- $3.99 Shipping for all orders under $50.  FREE Shipping on orders $50+
  • Canada- $18.99 Flat Shipping Fee for all items shipping to Canada.
  • International Orders-$25.99 starting Shipping fee for all items Outside the US and Canada. (Customers are responsible for any duties charged)

PLEASE NOTE: We use USPS to ship all orders and can no longer be responsible for lost or delayed packages once it is in USPS's possession

  Where do you ship your products from?

  • We ship all orders from New Jersey, USA via USPS First Class Mail.  Our products are made in the USA and Internationally as well!

How do I check the status of my order?  

  • You can log into your account to check the status, our team will send an email with tracking number once it is shipped.

     Receive updates on promotions and specials:

    • We have a newsletter that our customers can subscribe to! Scroll to the bottom of our site and subscribe!

    Returns/Exchanges:

    We do offer refunds or exchanges within 14 days of purchase. Please contact us and once we approve the return/exchange, we must receive the items within 14 days of the purchase.  The items must be unused and in its original condition including original packaging. To exchange or return items, please contact us at sales@spreadpixiedust.com.  We will provide instructions on returns and contact you once we receive the return and inspect it.  *Customers are responsible for all shipping costs on returns or exchanges, unless the item is defective or other issues occur. No Returns/Exchanges on SALE ITEMS!

     Out of Stock Items:

    Once an item is out of stock you can always email us to see when or if it will be restocked! 

     

     Feedback is important to us! Please feel free to email us with any suggestions or comments at: sales@spreadpixiedust.com

     
    Our Guarantee
    Ships from US!
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