FAQS
Contact Us:
Email: sales@spreadpixiedust.com
Chat: https://www.spreadpixiedust.com?chat
We also reply to inquiries on all our Social Media platforms (Instagram, Facebook, TikTok)
Based out of New Jersey, US which means fast and free US Shipping!
Delivery Timeline (We are a US Based company and ship From US):
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US Orders: Once your order is received we start to process within 1-2 business days. Once we ship delivery can take 3- 5 business days
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International orders: Unfortunately we are only shipping to the US currently, please email us for specific questions.
Shipping Costs:
- US Shipping- FREE!
PLEASE NOTE: We use USPS to ship all orders and can no longer be responsible for lost or delayed packages once it is in USPS's possession
Where do you ship your products from?
- We ship all orders from USA. Our products are made in the USA and Internationally as well!
How do I check the status of my order?
- You can log into your account to check the status, our team will send an email with tracking number once it is shipped.
Receive updates on promotions and specials:
- We have a newsletter that our customers can subscribe to! Scroll to the bottom of our site and subscribe!
Returns/Exchanges:
We do offer refunds or exchanges within 30 days of purchase. Please contact us and once we approve the return/exchange, we must receive the items within 30 days of the purchase. The items must be unused and in its original condition including original packaging. To exchange or return items, please contact us at sales@spreadpixiedust.com. We will provide instructions on returns and contact you once we receive the return and inspect it. *Customers are responsible for all shipping costs on returns or exchanges, unless the item is defective or other issues occur. No Returns/Exchanges on SALE ITEMS!
Out of Stock Items:
Once an item is out of stock you can always email us to see when or if it will be restocked!
Feedback is important to us! Please feel free to email us with any suggestions or comments at: sales@spreadpixiedust.com